Ward Williams HR has partnered with an Employee Assistance Programme EAP provider that supports employees across the UK, via an online portal, of qualified Counsellors on hand 24/7.
Anxiety, stress, burnout and feeling of harassment, are among the leading causes of absenteeism, in the workplace. That is why, supporting the mental health of employees, is today, a priority for companies. Beyond the ethical aspect, studies have shown, that it improves productivity and reduces absenteeism. The range of advanced online services, is designed to reduce the risks associated with mental health, which in return, enhances the workforce’s performance.
Employee Assistance Programme Services:
- 24/7 telephone Counselling.
- Online Counselling (Zoom/Skype sessions), via appointment.
- Branded online self-help area for employees (view example self-help area here).
- Business Space dashboard (Live reporting. of the service uptake. for a company representative. Number of calls per department, heat map to review the number of calls per site and number of calls per age range, gender, job function).
- Support for managers (Articles, worksheets, videos, podcasts and more).
Often, EAP’s are implemented, on an annual contract or retainers, which are commonly underutilised. Ward Williams HR offer a PAYG (Pay as You Go) service, to employers on behalf of their employees. The benefit of using a PAYG setup, is that you only pay for what you use. In addition, the employee will reach a Counsellor immediately, opposed to being triaged, so early intervention is the key here.
If you would like any further information, about the Employee Assistance Programme, please do not hesitate to contact us.